Job Description Summary
As the Ultrasound Clinical Application Specialist, Cardiovascular Ultrasound (CAS), you will deliver clinical and operational expertise by providing excellent education and training support within a specific modality (Ultrasound) or product portfolio to clinical end-users. These clinical experts will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Territory: Atlanta
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Responsibilities
Job Description
- Serve as a subject matter expert (Ultrasound) and technical liaison to the sales organization with the goal of strengthening technical capabilities of the team and customer relationships, while also driving business opportunities forward.
- Advance new product (NPI) features and imaging techniques; partner with customers in developing training plans / strategies that support new product assimilation (Ultrasound) and ongoing training needs.
- Coordinate, schedule, and execute objective based system training, monitor and report on training outcomes.
- Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
- Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives.
- Penetrate competitive accounts and communicate current market intelligence back to the business, along with field concerns, issues and requirements.
- Provide technical and clinical leadership during sales process by demonstrating full range of Ultrasound products including potential uses, product capabilities and benefits to customers.
Required Experience
- Associate degree or equivalent and 2+ years of Ultrasound technical/clinical industry experience plus American Registry of Diagnostic Medical Sonographers (RDCS) certification or CCI registry in Echocardiography.
- Demonstrated experience working on cardiac ultrasound systems.
- Deep understanding of clinical education training and associated process implementation.
- Demonstrated experience delivering complex information and modifying messaging based on audience.
- Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.).
Desired Characteristics
- Bachelor’s degree
- 3-5 years clinical experience
- Strong clinical and technical expertise working on Vivid products
- Experience in demonstrating products and solutions to a variety of healthcare audiences
- Entrepreneurial thinking to support customers and commercial teams in defined goal for demonstrations with an understanding of the sales process.
- Excellent analytical and communication skills with the ability to communicate with employee and internal and external customers at all levels
- Exceptional interpersonal skills
- Openness to change and process improvement mindset
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes
