Job Summary
- Respond expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concern
- Organize and/or provide in-service educational programs on use of equipment
- Repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems. Assign routine repairs, inspections, and installations to subordinates and observe their performance
- Perform planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
- Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements
- Supervise and instruct diagnostic imaging equipment maintenance personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems
- Supervise direct reports, as assigned, maintaining optimum productivity, quality, and efficiency
- Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
- Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures
- Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports
- Make recommendations to the Department Manager regarding service strategies on equipment; keep supervisor informed of activities, needs and problems
- Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and in good working order before use, and follow the 5S cleaning methodology
- Maintain compliance on company ISO 13485 certification standards/QMP policies and requirements
- Prepare, present, and explain the equipment database (CMMS) reports to management as required
- Establish and administer on-call schedule; assume on-call responsibilities as necessary
- Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures
- Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts when the Technical Resource Center is not available
- Provide accurate and timely database management of the CMMS in accordance with our Quality Management System and related policies and procedures
- Manage disciplinary issues and other employee relations concerns with guidance from Human Resources, Regional Director of Operations and/or Vice President
- Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis
- Participate in the hiring process; assist company in meeting affirmative action goals
-Perform other duties as assigned
QUALIFICATIONS:
- Associates degree in biomedical equipment technology, electronic equipment technology, or military training preferred. An equivalent combination of education and experience can be substituted. Certification(s) preferred i.e. CHTM, CBET, A+, etc
- Minimum of five (5) years servicing a broad representation of clinical/patient care equipment in a hospital environment. Leadership ability required. Experience in supervision of on-site hospital technicians preferred
