This position is intended to provide excellent customer service along with clinical and technical expertise in the demonstration and training of ultrasound equipment. This position assists in the sales process through product demonstrations and supports the company’s goals in all interactions with customers. Additionally, the Ultrasound Clinical Applications Specialist is called upon to support luminary accounts and to provide training and support to fellow Applications Specialists, including new hires, as needed.
Company Overview
FUJIFILM Healthcare Americas Corporation is a comprehensive healthcare company that has an extensive range of technology and expertise in the detection, diagnosis, and treatment of diseases. Fujifilm’s innovative portfolio includes solutions spanning diagnostic imaging, enterprise imaging, endoscopic imaging, surgical imaging, and in-vitro diagnostics. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com .
FUJIFILM Holdings Corporation, headquartered in Tokyo, leverages its depth of knowledge and proprietary core technologies to deliver innovative products and services across the globe through the four key business segments of healthcare, electronics, business innovation, and imaging with over 70,000 employees. Guided and united by our Group Purpose of “giving our world more smiles,” we address social challenges and create a positive impact on society through our products, services, and business operations. Under its medium-term management plan, VISION2030, which ends in FY2030, we aspire to continue our evolution into a company that creates value and smiles for various stakeholders as a collection of global leading businesses and achieve a global revenue of 4 trillion yen (29 billion USD at an exchange rate of 140 JPY/USD). For more information, please visit: www.fujifilmholdings.com .
For further details about our commitment to sustainability and Fujifilm’s Sustainable Value Plan 2030, click here .
Job Description
Duties and responsibilities
- Operation and demonstration of Fujifilm Healthcare ultrasound system(s), in a clinical setting, for sales demonstrations.
- Provide customer training and installation of systems at new customer accounts.
- Provide continuing clinical and product support to the customer base as required.
- Provide clinical training and support at luminary physician accounts.
- Provide general clinical and product application support to the sales and marketing team.
- Professionally represent the company and demonstrate the features, benefits and clinical applications of products at trade shows.
- Develop, recommend, and implement product demonstration strategies.
- Collect clinical images appropriate for use in sales promotional materials.
- Support Service product troubleshooting in situations where product and clinical expertise is required to determine whether a customer problem is in the operation of the system (operator error) or by being the authority to judge if a system is up to a reasonable expectation of that particular model’s performance.
- Provide support in the clinical evaluations of new products or new product technologies.
- Learn and maintain expert level knowledge of product features, operation, and application.
- Keep current on latest practices, uses and innovations in the Diagnostic Ultrasound field.
- Other duties as assigned.
- Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
- Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.
Qualifications
- Experience
- Minimum of three (3) years’ experience as a registered sonographer working within a clinical, university or academic institution.
- Previous commercial experience is desirable.
- Educational Requirements
- Minimum Associate’s Degree in Diagnostic Medical Sonography from an accredited school required, Bachelor’s degree preferred.
- Certification/Licensure:
- RDMS certification required. Multi-specialties required include OB/GYN, Abdomen and Vascular.
- RVT is desirable.
- Special Skills or Other Job Requirements:
- Knowledge of PACS systems.
- Excellent communications skills.
- Customer service driven.
- A valid driver’s license with a safe driving record is required.
Physical Requirements
The position requires the ability to perform the following physical demands and/or have the listed capabilities:
- Usual office and clinical working conditions.
- Ability to travel extensively via car and air.
- Ability to use personal, public and air transportation as needed.
- Pushing/Pulling: This activity occurs occasionally. It occurs primarily with the pushing/pulling of ultrasound systems, which are on wheels and weigh approximately 200- 250 pounds. Pushing distances are typically approximately 12 inches to several yards.
- Has sufficient sight to observe to adequately view sonograms, and to distinguish different colors.
- Has sufficient hearing to respond to and interact with those involved in demos, training, etc. Has the ability to distinguish audible sounds of the equipment, such as Doppler.
- Has full use of hands, wrists, and shoulders; can extend the hands and arms in any direction up to 3-4 feet above the head; Seize, hold, grasp, turn and otherwise work with both hands; Pick, pinch, twist or otherwise work with wrists and fingers of both hands.
- Bend and stoop routinely.
- Have the verbal and written skills sufficient to respond promptly in communications with co-workers, customers, etc.
Travel
- Up to 80% travel is required.
Salary: $95,000 - $105,000
In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements.
For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
EEO Information
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
ADA Information
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hcushr.department@fujifilm.com or (330) 425-1313).
