Clinical Insights Manager, Ultrasound

Considering all locations with access to a major airport.

WHO WE ARE:

Boston Imaging is the US headquarters for sales, marketing, service and distribution of all Samsung digital radiography and ultrasound systems. Our advanced medical technologies are used worldwide in leading healthcare institutions, helping providers enhance patient care, improve patient satisfaction, and increase workflow efficiency. Samsung is committed to being a leader in the field of healthcare imaging.

Samsung is a growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. The full range of Samsung imaging solutions includes Ultrasound, Digital Radiography, and mobile Computed Tomography (mCT). Samsung aims to become a global leader in the medical imaging space and is investing heavily in developing innovative, advanced imaging technologies that will improve the quality of people's lives.

Samsung keeps a constant eye on the always-evolving, ever-changing imaging industry. By continually enhancing current product lines and seeking to develop new technologies, Samsung is at the forefront of the imaging frontier.

ROLE DESCRIPTION:

Responsible for coordinating and conducting internal and external evaluations that provide clinical and technical feedback to enhance development and improvement of products and services. Lead high profile product demonstrations and support KOL development in the USA. Software Validation and Image Optimization are also part of this role. This position requires up to 70% travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

Maintain a deep understanding of the Ultrasound industry and the challenges faced by Sonographers and clinicians, for the USA sales and support teams.
Help support high profile demos in terms of both execution and strategy
Apply clinical and technical expertise to observe workflow and system functionality in a clinical setting. Working directly with the United States current customer base, through a parallel collaboration with Clinical Marketing Managers and Product Managers
Provide input on future upgrades and enhancements as a direct result of customer and competitive feedback
Contribute to clinical aspects of product design to meet evolving customer needs
Collaborate with Product Managers and Engineering to help facilitate the best and most attainable solutions for an optimal product release
Insure IRB compliance in evaluating pre-market technologies internally and during external evaluations
Provide product guidance to marketing, education, sales and clinical application teams
Identify opportunities, develop and implement plans that demonstrate the added clinical value of Samsung Healthcare technologies
Continually monitor North American market to determine clinical market trends and key requirements for product development to maintain a leadership position in defined modality
Interface with Engineering, Regulatory, Sales, Operations, Applications, and Service teams to understand and document key areas for improvement in clinical functionality
Solicit input from customers, field sales, applications and service personnel regarding product improvements for assigned product lines and develop plans to capitalize on them
Work closely with Clinical Applications managers to improve competitive outcomes
Ensure articulation of the organization’s desired vision and brand. Assure consistent communication to all constituencies, both internal and external

Education & Experience

BA or equivalent. RDMS required
A minimum of 8 years of ultrasound experience within multiple applications including general imaging, OB/GYN, and cardiac. Previous commercial experience in clinical applications or education preferred
Demonstrated ability to discern quality in ultrasound images and techniques
Knowledge and understanding of policies and competitive dynamics in healthcare industry
Ability to communicate and work effectively with a diverse group of stakeholders including Samsung HQ
Ability to communicate with engineers, technical support personnel, doctors, clinicians and health care professionals on issues relating to product performance, and the health care industry generally
Strong presentation skills and the ability to perform clinical and product training to all levels of customers
Willing to travel overnight
Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post-employment) is required
Must be a results oriented, team player, people person
Must be self-driven to optimize performance without the need for extensive supervision
Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment
Must have and exhibit excellent presentation skills in small and large groups situations
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire

Computer Skills

Must be excellent with technology, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome

Physical Requirements

Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds
Must be able to sit and/or drive for long periods of time when travelling
Must be able to stand for long periods of time (6-8 hours) for multiple days
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus

Competencies

High attention to detail
Understanding of terminology and ability to share and communicate effectively within the group
Ability to organize and prioritize tasks resulting in consistent productivity
Ability to function within and support a team environment and build strong working relationships
Dependable and punctual
Ability to meet accuracy and productivity goals
Good problem solving skills, ability to evaluate situation and prioritize factors in decision making
Self-motivated, utilize available resources for self-improvement and development
Flexible: able to follow directives and accomplish tasks outside of normal duties

About Boston Imaging

Located North of Boston in Danvers, MA, NeuroLogica Corporation, who does business in the Ultrasound and Digital Radiography space as Boston Imaging, is a subsidiary of Samsung Electronics who develops, manufactures and markets innovative medical imaging equipment for healthcare facilities and private practices worldwide. As a fast-moving, entrepreneurial company, Boston Imaging is a rapidly growing presence in the medical imaging field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. We welcome you to learn more at: https://www.bostonimaging.com/ .

We offer a comprehensive benefit package which includes;

6 Different Blue Cross/Blue Shield Medical Plans to meet your needs
Dental coverage through Delta Dental
Vision coverage by VSP
Company paid Short-term and Long-term Disability coverage
$1 for $1 401k match up to 5% managed by Fidelity
Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more!

Please contact NeuroLogica if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment." Contact careers@neurologica for any questions or requests.

Boston Imaging welcomes diversity and is an AA/EEO Employer – Minorities/Women/Veterans/Disabled and other protected categories are always encouraged to apply. The company’s AAP can be made available for inspections upon requests.

Boston Imaging

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Clinical Insights Manager, Ultrasound